HOTEL INDIGO FLORENCE BY IHG, Florence – A Smart Stay in the City
About the Hotel
Rooms & Amenities
Hotel Indigo Florence By IHG offers double rooms and suites with soundproof walls, air conditioning, and flat-screen TVs with satellite channels. Each room includes a minibar, tea and coffee maker, and free Wi-Fi. Bathrooms come with free toiletries, bathrobes, slippers, and a hairdryer. Some rooms feature parquet floors and garden furniture.
Dining Options
The Garden Lounge Bar serves happy hour with freshly-made finger food and appetizers. A full breakfast with homemade cakes, cold cuts, and eggs is available daily starting at 06:30.
Leisure & Wellness
Guests can use the Technogym fitness room, open from 6 am to 11 pm. A sauna is available upon request for relaxation.
Location & Transport
The hotel is 500 meters from Florence Santa Maria Novella train station and 10 km from Peretola Airport. Nearby landmarks include Pitti Palace (2 km), Mercato Centrale (1 km), and the Cathedral of Santa Maria del Fiore (1.5 km).
Services & Accessibility
The hotel provides free Wi-Fi, a private parking garage, and meeting rooms with modular setups. Disabled guests have access to specially equipped rooms. Staff offer guided sightseeing suggestions for visitors with limited mobility.
Choose the Room
Check Dates & Room Rates
Getting around
All Transportation Options at a Glance
Amenities
General
- No smoking on site
- Free Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- Security
- Luggage storage
- Locker room
- Lift
- Smoke detectors
- Fire extinguishers
- Key access
Sports & Fitness
- Fitness centre
Services
- Pet amenities available
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Welcome drink
Dining
- Restaurant
- Bar/ Lounge area
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Children's menu
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Seasonal outdoor pool
- Sun loungers
- Garden area
- Leisure/ TV room
- Jacuzzi
- Shallow end
Room features
- Air conditioning
- Heating
- Mini-bar
- Soundproofed rooms
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
- Sink
Media
- Flat-screen TV
Room decor
- Parquet floor
Location
Guest Ratings & Reviews
The hotel offers spacious and nice rooms, though with some unnecessary tech additions like a TV in the bathroom mirror and funky lighting. The industrial feel may not be to everyone's taste, but the room size is impressive, accommodating up to 3 people comfortably. The service was friendly and efficient despite a small hiccup with returning an ID card, quickly resolving issues with the room to ensure a comfortable stay. The location, though appearing dubious at first near the train and bus stations, is actually in a quiet street around the corner, providing easy access to the old town and major attractions. The dining experience, while detailed and including sparkling wine, may feel somewhat limited in choices. Overall, the hotel offers great value for money and is perfect for tourists seeking convenience and comfort.
My stay at the hotel had its ups and downs. The rooms were a bit old and lacked proper temperature control, making it a stuffy and hot experience overall. However, the check-in process was smooth. The service varied from friendly and helpful individuals like Martin to a less welcoming attitude from some staff members. The location was convenient for transportation but not as central as other options. The dining experience offered a good variety, but there were mixed feelings about the level of service. Despite some drawbacks, it was still a decent stay for the price.
The hotel was very tired and required modernization. The rooms were well-sized for a family of 4 but had no ventilation, causing discomfort even in winter. The service was a mix of very friendly and helpful encounters alongside unwelcoming and indifferent attitudes. The location was convenient for transportation but not as central as other options in historic Florence. The dining experience was decent but lacked variety. Overall, a stay with ups and downs.
My stay at the hotel had its ups and downs. The rooms surprised my family and me with a modern touch, however, there were some issues with old furnishings and lack of soundproofing. The small deck overlooking the main street was a nice touch. The cleanliness was top-notch, with fresh towels and toiletries always replenished.
The hotel offers rooms with outdated 1960s fittings and a view of the hills above rooftops along with disused barracks. The room, while reasonably sized, is decorated in a contemporary style with some unnecessary tech features like a TV in the bathroom mirror and funky lighting. The service staff appeared uptight and disinterested, lacking friendliness overall, although a few at the front desk were exceptions. The location, just half a mile away from the desired area, seemed dubious at first but turned out to be on a quiet street close to the train station. The dining experience was consistent but lacked variety, although it surpassed other Italian hotels we visited. The facilities were convenient with options like room service, dry cleaning, and a garden bar oasis available.
The hotel is very close to the train station and walking into Florence, offering large, clean rooms. The service was helpful and courteous, though there were some minor issues. The location is convenient for travel but lacks bustling activity in the evenings. The dining experience was fantastic with a variety of options. Overall, a comfortable stay with some room for improvement.
My stay at this hotel was a mix of ups and downs. The room looked like it was once nice but now feels outdated and worn out, yet it was clean and cozy. The service was a bit cold overall, except for a couple of friendly staff members. The location was convenient, close to key attractions but a bit busy due to tour groups. The dining experience was above average but slightly crowded. The facilities were decent, with some areas needing attention.
Overall, my stay at the hotel was a pleasant experience. The rooms were spacious and clean, providing a modern interior, though it lacked some storage options. The service was excellent, with friendly and professional staff being responsive to our needs. The location was convenient, close to transportation hubs and walkable to major attractions. Dining options were satisfactory, offering a good selection. However, some areas like the isolated location and poor dining quality slightly impacted the overall experience.